Terms and Conditions
By using alimentsmerci.com, you acknowledge that you have read and understood these terms. The use of the Site is governed by the laws applicable in the province of Quebec.
TERMS AND CONDITIONS OF USE
– Limitation of liability
The website and its elements are provided as is, without any guarantee, implicit or explicit. alimentsmerci.com, its related companies, its officers, employees, representatives or agents shall in no case be held responsible for any damage related directly or indirectly to the use of the site.
– Restriction of use
Unless otherwise specified in any section of alimentsmerci.com, you may not reproduce, distribute, publish, translate, upload, post or transmit in any way any material for commercial purposes without the prior written permission of alimentsmerci.com.
TERMS AND CONDITIONS OF SALE
– Product prices
The price of products on the online store may differ from the price of products in stores.
– Availability of products
Aliments Merci does not guarantee the availability of the products offered. If we are unable to deliver one or more products ordered due to a stock shortage, the customer will be notified of this fact by email with the following options:
1.Hold the order and receive it when the product(s) become available
2.Cancel the order and refund in part or in full for the unavailable products
– Method of payment
Aliments Merci reserves the right to verify, with the institutions entitled to provide this information, the validity of any credit card that could potentially be fraudulent before approving a transaction and shipping an order. If the card creates a doubt as to its validity, Aliments Merci can refuse to proceed with the transaction. It is the same with the other methods of payment.
It is possible to return your merchandise within 30 days following the date of receipt of your order. Products must be intact and in their original packaging. For a damaged item or an error in the order, you have 5 days following the reception of the merchandise to communicate with our customer service by email or by phone at 514-955-7295 ext. 228 from Monday to Friday between 8 am and 4 pm.
To return your order or certain products, simply :
RETURN WEB MERCHANDISE
Les Aliments Merci
12020 Albert Hudon,
Canada, H1L 3K7.
The refund will be made to your credit card upon receipt of the product at our warehouse. The products must be intact and in their original packaging. The refund is effective on the value paid by the customer on the product(s) including taxes. In the event that you return your entire order, the initial shipping charges (paid by either the customer or Aliments Merci) will not be refunded.